service customer support pedals quality ditto unit experience looper pedal
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Support | TC Electronic review

3.0
Details
I cannot create a support ticket because some of the required fields cannot be filled which is incredibly frustrating. Can you help...?
View full review
Review
#1761167 Review #1761167 is a subjective opinion of poster.
Pros
  • Great vl3x
Cons
  • Cant create support ticket
Reason of review
Can't create support ticket
Preferred solution
Cantact support

Product | TC Electronic review from Atlanta, Georgia

Im searching for a harmonizer, that does not require a guitar in order for its function.
View full review
Review
#1760361 Review #1760361 is a subjective opinion of poster.

Terrible, Terrible, Terrible | TC Electronic review

1.0
Details
I cannot even get a response on a broken pedal I have. Horrible customer service. There is no way to contact other than an online service request that never gets responded to. WTH??
View full review
Review
#1756009 Review #1756009 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
I want someone to contact me.

Bought one of your looper pedals | TC Electronic review

1.0
Details
It doesn't work and apparently it's impossible to get in touch with anyone to help or even give a damn. The line below that says - product or service you are reviewing does not allow me to enter the product I want to comment on. That's handy for you.
View full review
Review
#1747039 Review #1747039 is a subjective opinion of poster.
Cons
  • Defective product
  • Hard to contact
Reason of review
Bad quality
Loss
$150
Preferred solution
fix it or return for purchase price

Not good | TC Electronic review

I moved my brand new looper from upstairs to downstairs and it stopped working. There are yellow lights on. Nothing is coming through!
View full review
Review
#1741040 Review #1741040 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
I want it to work!

Not at the moment | TC Electronic review from Southampton, England

I have now read a lot of bad reviews on some of your pedals guys.We expect minor breakdowns but my experience so far is not very positive.l have a Flashback Delay which, when switched on seems to turn on and off at will.l contacted a company who stated "uneconomical repair" l have just had a similar experience with a Carbon Copy(esr fault) Dunlop dealt with my pedal very well.I have over 50 guitar pedals Cornish/Zen/ and 70s Mxr ,16 guitars 18 vintage amplifiers and am a guitar teacher,so l might just be a pro.l don't expect products to fail without any ability to repair them or back up to do so and it seems this would be easy to provide for. Best Regards Dave Evans.
View full review
Review
#1740651 Review #1740651 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Let the company propose a solution

Tc helicon voice live extreme wont work right out of box | TC Electronic review from Harrisonburg, Virginia

1.0
Details
I took it out of the box hooked it up, turned it on an the screen goes solid white and wont tell me anything. Im extremely upset about this. I sold my other vocal processor to get this one and straight out of the box its ***
View full review
Review
#1739083 Review #1739083 is a subjective opinion of poster.

Good product. Only one major problem I'm hoping to fix now. | TC Electronic review from Agoura Hills-Malibu, California

4.2
Details
For some reason the Tap Tempo light's flickering can be heard through the speakers. How can I stop this noise?
View full review
Review
#1722077 Review #1722077 is a subjective opinion of poster.
Pros
  • Beautiful layout
Cons
  • Clicking noise from tap tempo light
Reason of review
Please give me a solution
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TC 6000 system Stereo + Multichannel Reverb license | TC Electronic review

The given number of TC is permanently NOT working +45 87 42 70 00
View full review
Review
#1705874 Review #1705874 is a subjective opinion of poster.
Reason of review
Poor customer service

Problem w/,TC Helicon Voice Lice Acoustic | TC Electronic review from Beacon, New York

Never received a call back from TC Electronics. Returned the unit to Guitar Center (where I purchased it), and they gave me a complete refund. Until such time as TC Electronics gets their act together and provides quality customer support via TELEPHONE communications, I will not be buying any future products from them.
View full review
Review
#1676627 Review #1676627 is a subjective opinion of poster.

Contact TC Electronic Customer Service

Website:
Phone:
+458 742 7000
All TC Electronic Contacts

Compare Companies

TC Electronic
TC Electronic
656 reviews
2.1
VS
Element Electronics
Element Electronics
656 reviews
2.0
Compare TC Electronic vs Element Electronics

Latest Question

TC Electronic Questions

Switch for mojo | TC Electronic review

Hi was in an car accident pedalboard was damaged... mojo pedal one of pedals damaged.. switch needs to be replaced. Please help
View full review
Review
#1674133 Review #1674133 is a subjective opinion of poster.